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Working note6 minBefore you pay

Questions worth sending to a firm’s support

Copy them. A useful reply quotes the clause. A useful firm does not answer with a screenshot of a dashboard.

Support chats are where missing rules go to become vibes. Ask for the sentence in the agreement, not for reassurance.

  1. Which legal name charges my card?
  2. Is my country of residence eligible today? Please point at the list.
  3. Does the maximum loss trail, and if it locks, at what balance?
  4. Is the daily loss a fail or a session flatten?
  5. What is the consistency denominator: total profit, positive days, or the target?
  6. Are news rules the same in the evaluation and after a pass?
  7. May I hold overnight, and over a weekend, in each phase?
  8. What exactly can be requested as a reward, and what can you refuse?

If the reply contradicts the public page, keep both. That is a conflict, not a reason to believe whichever sentence you prefer.